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PopID-XPR Partnership Powering Samsung System Displayed at Booth #3657 at NRF

NEW YORK, NEW YORK, UNITED STATES, January 15, 2023 /EINPresswire.com/ — PopID, a biometric fintech company and XPR, a global kiosk software platform, announced today a fully integrated solution on the new Samsung Kiosk Windows 10 IoT Enterprise edition using face verification to check in and check out. These products, which are also in commercial production in quick service restaurants, are on display at the NRF Show in New York at Booth #3657.

The face verification platform for ordering and payment, called PopPay, has been demonstrated to have various benefits for operators and consumers over the last few years. Specifically, the benefits of PopPay Check In for quick service restaurants are:

* Increased speed. When consumers use face verification to check in at the beginning of the ordering process, they immediately see their favorite orders and can quickly click to repeat the order instead of having to spend time recreating the entire order from scratch. The result is that the average time to order for regular customers moves from minutes to seconds.

* Increased ticket size. When consumers repeat their favorite orders, there is an opportunity to upsell them based on their ordering history. Statistically significant data shows that consumers using PopPay Check In spend about 4.5% more than consumers anonymously ordering.

* Increased loyalty engagement. Loyalty engagement on self ordering kiosks is limited by the complexity of consumers needing to open up an app on their phone and scan a QR code or type in a phone number on the kiosk in a public environment. PopPay has been shown to substantially increase loyalty enrollment and usage on self ordering kiosks in quick service restaurants.

“Consumer expectations are ever-evolving, especially in the food service industry, which is prompting quick-service restaurants to dramatically transform the way they meet these growing demands,” said Chris Mertens, Vice President of U.S. Sales, Displays, Samsung. “Delivering quality meals is no longer enough – restaurants must now entice and delight customers through seamless and secure transactions. Through our strategic partnerships with PopID and XPR, our customers can achieve this goal by embracing the new Windows kiosks that captivate consumers through every point of contact.”

The benefits of PopPay Check Out on the new Windows kiosk for quick service restaurants are:

* Decreased payment processing fees. PopPay has developed new forms of money transfer and settlement that can substantially reduce payment processing fees for operators.

* Reduced fraud. PopPay has been working with global financial institutions to demonstrate that, when a picture is used to verify a payment transaction, there is less risk of fraud.

“Samsung and XPR have delivered a high quality, low cost self ordering kiosk to the fast food market,” said John Miller, CEO of PopID and Chairman of retail tech investment company, Cali Group. “Now their customers can increase revenue, lower costs, and improve the guest experience by adding PopPay software to their hardware systems.”

“We are excited to deliver this new solution to our global customer base. Facial verification for payment and reorder from history will speed up the ordering process” said Nikhil Lagoo, Vice President Global Sales of XPR. “XPR can ‘turn on’ this enhanced functionality with a simple software update, and operators can easily leverage the benefits of personalized communications with their customers on self ordering kiosks.”

About PopID

PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com.

About XPR

XPR is a leading hospitality technology solution provider that offers Plug & Play, Cloud-based and AI-backed Self Ordering Solutions, including Self Ordering Kiosks, Virtual Kiosks for Contactless Ordering and Mobile Apps. XPR’s solution helps every restaurant set a new standard of guest experience while simultaneously boosting revenue. With a customer base across restaurant types, locations, and countries, XPR’s success is driven by the agility and commitment to innovate and develop customer focused solutions. Visit www.xprpos.com for more information.

About Samsung Electronics America, Inc.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at news.samsung.com.
Evan Grant
PopID, Inc.
+1 949-478-2012
[email protected]

he world’s first fast-food hamburger chain doubles down on automation after success of pilot program

PASADENA, Calif., Feb. 15, 2022 — Today, White Castle – the world’s first fast-food hamburger chain – announced plans to further expand its work with Miso Robotics and install Flippy 2 in 100 standalone locations. The announcement is the latest milestone for the partnership, which began in September 2020 with the deployment of the original Flippy to a White Castle in the Chicagoland area. Following an upgrade to Flippy 2 in November 2021, White Castle’s commitment to Miso’s technology was cemented after seeing an immediate positive impact on daily operations and the productivity of its team members.

By taking over the work of an entire fry station, Flippy 2 alleviates the pain points that come with back-of-house roles at quick-service restaurants to create a working environment for its human coworkers that maximizes the efficiency of the kitchen. The improved workflow allows for the redeployment of team members to focus on creating memorable moments for customers. White Castle anticipates many improvements in efficiency, product quality and team member experience as a result of its partnership with Miso Robotics.

Rollouts of Flippy 2 are being phased by region and will be planned out and scheduled in the months and years ahead.

“We could not be more grateful for the confidence White Castle has shown in us as we enter into the next phase of our partnership,” said Mike Bell, CEO of Miso Robotics. “White Castle was the first large brand to embrace our technology and we are thrilled that our Flippy pilot made such a positive impact on their operations that they want to integrate 100 more. We can’t wait to continue on this journey with such an outstanding partner.”

Miso Robotics is primarily funded by individual investors and has been one of the most successful equity crowdfunding campaigns in history. With over 15,000 shareholders, the company has raised more than $50MM in crowdfunding to date and is currently in its Series E round, which kicked off with a market valuation of $500 million. To invest in Miso Robotics, visit: https://invest.misorobotics.com/.

Miso Robotics is offering securities through the use of an Offering Statement that has been qualified by the Securities and Exchange Commission under Tier II of Regulation A. A copy of the Final Offering Circular that forms a part of the Offering Statement may be obtained from: Miso Robotics https://www.sec.gov/Archives/edgar/data/1710670/000110465922012145/tm222587d2_partiiandiii.htm.

About White Castle

White Castle, America’s first fast-food hamburger chain, has been making hot and tasty sliders as a family-owned business for 100 years. Based in Columbus, Ohio, White Castle started serving The Original Slider® in 1921. Today, White Castle owns and operates 350 restaurants dedicated to satisfying customers’ cravings morning, noon and night and sells its famous fare in retail stores nationwide. The Original Slider, named in 2014 as Time Magazine’s most influential burger of all time, is served alongside a menu of creatively crafted sliders and other mouthwatering food options, including White Castle’s Impossible™ Slider, named by Thrillist in 2019 as the “Best Plant-Based Fast Food Burger.” White Castle’s commitment to maintaining the highest quality products extends to the company owning and operating its own meat processing plants, bakeries and frozen-food processing plants. White Castle is known for the legendary loyalty of its team members, more than 1 in 4 of whom have worked for White Castle for at least 10 years, and of its faithful fans, affectionately referred to as Cravers, many of whom compete each year for entry into the Cravers Hall of Fame. The official White Castle app, available at iTunes App Store or Google Play, makes it easy for Cravers to access sweet deals and place pickup orders any time. They can also have their orders delivered using one of White Castle’s delivery partners. For more information on White Castle, visit whitecastle.com.

About Miso Robotics

Miso Robotics is revolutionizing commercial foodservice through intelligent automation solutions that solve some of the largest gaps in back-of-house kitchen operations. Ready to make an immediate financial impact on a restaurant’s bottom line, Miso’s AI-driven platform incorporates robotics, machine learning, computer vision and data analytics to power and develop its breakthrough products, including: Flippy 2, CookRight and Sippy.

With real industry knowledge and learnings accrued through brand partnerships over its first five years, Miso’s products are constantly evolving to drive consistency, increase productivity, reduce costs and improve the overall dining experience. Miso is now accepting new investors for its Series E round. To invest in the future of restaurant automation, visit: https://invest.misorobotics.com.

The Intelligent Automation provider for the commercial kitchen and trusted global manufacturer set out to bring new efficiency to order fulfillment.

PASADENA, Calif., June 22, 2021 — Today, Miso Robotics – the startup transforming the foodservice industry with Intelligent Automation – announced its partnership with Lancer Worldwide – a global beverage dispenser manufacturer trusted by the world’s top food and beverage brands – to build an intelligence backed, automated beverage dispenser that will bring enhanced functionality for a future-focused commercial kitchen.

Miso Robotics and Lancer Worldwide Automated Beverage Dispenser
At a time when the quick-service restaurant (QSR) industry is facing record labor shortages, operators are looking for ways to streamline operations, cut costs and implement solutions that drive a better and faster customer service experience. The pandemic drastically shifted the paradigm, creating new models for operator revenue streams that relied on drive-thru, takeout and delivery more so than ever before. While sixty to seventy percent of certain QSR sales came from the drive-thru lane pre-pandemic, as COVID spread, major QSRs experienced a jump as high as 90 percent.1Yet, the new delivery and drive-thru model have made the always-critical need of speed and efficiency an even bigger challenge as volume increases and staff decreases have added minutes to the clock for order completion. Because of this, total average drive-thru times slowed down by 29.8 seconds last year.2

Savvy operators are warming up to the power of automation and robotics to accelerate recovery and meet demand. Miso Robotics has been leading the field in commercial kitchen automation through a robot-as-a-service (RaaS) and software-as-a-service (SaaS) model that began with Flippy and has since branched out to CookRight. While these two flagship products focus on food specifically, implementation success has proven broader back of house tasks can benefit from intelligent operational efficiency. Miso Robotics and Lancer saw the need for beverage automation in the commercial kitchen – an area of order completion that has long been plagued with inefficiency as workers look to navigate compact, fast paced kitchens and unpredictable order volume during shifts.

“Lancer has consistently supplied the market with dependable products for more than 50 years and there was no question when it came time to decide who to partner with to create an automated beverage dispenser,” said Jake Brewer, Chief Strategy Officer of Miso Robotics. “Lancer has a legacy of stand-out industry quality and shares in our vision for beverage innovation and futuristic design. Order fulfillment is a major factor for customer satisfaction and operators can’t afford to have a beverage left behind when a delivery driver or customer visits. We are extremely excited to create a product that will not only make the lives of those working in commercial kitchens better, but will be a game changer for the industry as a whole to deliver a world-class customer experience.”

The new automated beverage dispenser will integrate with the point of sales (POS) system and come equipped with a guided workflow for employees to ensure accurate order completion synced with driver and customer arrival times. The machine will be able to automatically pour drinks and advance beverages to enable an easy grab-and-go format for staff. When an order comes in, the connected approach will allow the beverage dispenser to ‘know’ the beverage needs associated with the order and will automatically issue the appropriate sized cup, begin pouring and seal the drink. The entire process is timed to complete as close as possible with the time the meal/remainder of the order is ready for hand off to the customer or delivery driver.

“Lancer has always stood out as a trusted global beverage dispenser manufacturer because we put our customer and partner needs at the forefront of every project we undertake,” said Brad Davis, Director of Applied Technologies for Lancer Worldwide. “The quick service brands we work with every day are well aware of what their challenges are – they know they need more efficiency, and they know there is new technology out there that could make it possible. Miso Robotics will help us bring all the right pieces together for an innovative design that makes automation, connectivity, and intelligence possible for operators. We are excited to collaborate with them to bring this concept to life, and into the hands of operators around the world.”

Miso Robotics’ Series D Opens
The need for new technology to enter the back of house has quickly become a business imperative for quick service brands. As a result, interest in Miso Robotics has continued to surge. The company was able to able to raise over $25mm in crowdfunding during their Series C, which recently closed. On the heels of this partnership, the company is announcing the open of their Series D round raise – which kicks off with a market valuation of $350mm, a $270mm increase since their $80mm Series C open. To invest in Miso Robotics’ Series D and Intelligent Automation visit https://invest.misorobotics.com/ today and shape the future of the commercial kitchen.

About Miso Robotics
Miso Robotics is revolutionizing the restaurant and prepared food industries with innovative robotics and artificial intelligence solutions. Miso was founded with a mission to leverage AI technology to help chefs cook food perfectly and consistently and enable restaurants to increase labor productivity, reduce costs and drive profitability while improving the overall dining experience. Miso employs a respected team of scientists, roboticists, engineers and industrial designers from Caltech, Cornell, MIT, Carnegie Mellon, Harvey Mudd, UCLA, USC, Art Center and UNC Chapel Hill. Miso Robotics is now taking reservations for their equity crowd-funding raise, to invest in the future of restaurant automation go to https://invest.misorobotics.com/.

About Lancer Worldwide
Lancer Worldwide, a leader in next-generation beverage dispensing, was established in 1967 in San Antonio, Texas. Lancer Worldwide leads in innovation and is committed to delivering a beverage dispensing experience that exceeds customer expectations. Through quality and a passion for innovation, Lancer creates products that generate profit for its global customers and gives them a distinct advantage in the marketplace. Lancer Corporation is a subsidiary of Hoshizaki Corporation, one of the world’s largest suppliers of commercial kitchen equipment. Lancer Worldwide maintains sales and manufacturing facilities in the United States, Mexico, Australia, New Zealand, Belgium, China and the United Kingdom.

1 Bluedot: State of What Feeds Us Report
2 SeeLevel HX: 2020 SeeLevel HX Annual Drive-Thru Study

New Flippy ROAR comes equipped with zero-footprint design and advanced cooking capabilities including the Impossible Burger and financing options

PASADENA, Calif., Oct. 6, 2020 /PRNewswire/ — Miso Robotics today announced global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen. Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. As the restaurant industry looks to reopen and regrow in a post-pandemic world, Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology – now mission critical for addressing ‘new normal’ challenges such as indoor staffing and dining limitation, the need for enhanced health and safety standards, and improved margins as delivery and takeout increase in popularity.

Earlier this year, Miso unveiled a prototype enabling Flippy to glide across multiple workstations on a rail. The final design for global commercial availability mounts Flippy on an overhead rail (ROAR), keeping it out of the path of busy kitchen staff to increase safety and throughput by interacting with a food hopper capable of dispensing the perfect amount of food for preparation before moving to the cooking station. New backend advancements to ChefUI, Miso Robotics’ proprietary software, assist kitchen workers with operational interactions and workflows through an easy to navigate dashboard view of the web-based application displayed on a 15.6″ touchscreen monitor mounted on the ROAR system.

Through the dashboard, employees can see the foods in line to be prepared next. Capable of identifying current temperatures, predicting time remaining to meet consistency in taste perfection, and alerting staff of unsafe internal cooking temperatures, ROAR features powerful image processing and depth perception from Intel® RealSense™ technology. Enabled by Intel® RealSense™ Depth Camera D415, ChefUI can not only identify food and temperatures, but can also learn and reclassify new foods introduced to Flippy. Staff can also opt to change cooking times and alter portion sizes for foods coming out of the hopper to map back to customer customization requests.

“Intel® RealSense™ technology is used to develop products that enrich people’s lives by enabling machines and devices to perceive the world in 3D,” said Joel Hagberg, head of product management and marketing, Intel® RealSense™ Group. “We are excited to be a part of the new Flippy ROAR design that delivers new automation and intelligence to the restaurant industry.”

Along with enhanced camera, thermal sensing and UI capabilities, Flippy ROAR makes new advances in machine learning to quickly adapt to new menu items – jumping to include 19 (and counting) total food items to its frying abilities, and adding the Impossible Burger to Flippy ROAR’s grilling skillset. With a different patty make-up than the traditional burger, Impossible Burgers require special cooking care to lock in the flavor and taste that has escalated them as a new menu item favorite across quick service restaurant chains and independent operators. The combination of advanced computer vision and deep learning software Miso Robotics has brought to their latest design is able to account for differences in texture and thickness of the Impossible Burger, in real-time, adjusting grilling technique to achieve perfection.

Adapting to new food trends is key for operators looking to attract customers and stay competitive as delivery and takeout explodes to offer customers a wider pool of restaurant choices amid the pandemic. Operators reopening are being faced with smaller margins, less foot traffic and new health and safety concerns. The need to minimize the risk of contamination and scale production with limited staffing options due to social distancing concerns – quickly – has never been more important for the industry. With that in mind, Miso Robotics’ brings Flippy ROAR to global commercial availability with NSF International (NSF) certification. An independent, global public health organization that certifies products to regulatory standards and protocols, NSF ensures health and cleanliness standards are incorporated into new product designs.

“Certification to NSF/ANSI food equipment standards mean Flippy ROAR meets rigorous requirements for material safety, hygienic design and performance,” said Sara Risley, associate managing director of food equipment at NSF International. “The NSF mark signifies Miso Robotics’ commitment to health and safety – providing reassurance that the product can be easily cleaned to prevent foodborne illness and won’t leach harmful chemicals into food.”

Flippy ROAR gives operators a certified product to decrease human contact in the cooking process and recent partnerships with PopID and Pathspot will further bring less contamination and spread of viral infections to future kitchen environments. With Flippy ROAR, production speeds increase and social distancing concerns in the kitchen are quickly addressed. Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

“We’re are incredibly excited to announce global commercial availability of Flippy ROAR,” said Mike Bell, CEO of Miso Robotics. “After we shared a sneak peek of the prototype in January, we’ve seen demand through the roof from operators, especially in light of COVID-19. Miso Robotics is confident that this demand will set us up for success and provide the automation the industry needs to not only recover but accelerate growth.”

To help operators tackle regrowth challenges immediately, Miso Robotics has partnered with TimePayments to offer financing options for immediate access for Flippy ROAR. Miso Robotics will also evolve their robot-as-a-service model to include cheaper upfront cost Flippy ROAR and a manageable monthly software fee for operators.

For more information, please contact [email protected]. The company also continues its crowdfunding raise on SeedInvest to allow individual investors to become a part of bringing innovative technology to the food service market. To invest in Miso Robotics visit: https://www.seedinvest.com/miso.robotics/series.c

About Miso Robotics

Miso Robotics (www.misorobotics.com) is revolutionizing the restaurant and prepared food industries with innovative robotics and artificial intelligence solutions. Miso was founded with a mission to leverage AI technology to help chefs cook food perfectly and consistently and enable restaurants to increase labor productivity, reduce costs and drive profitability while improving the overall dining experience. Miso employs a respected team of scientists, roboticists, engineers and industrial designers from Caltech, Cornell, MIT, Carnegie Mellon, Harvey Mudd, UCLA, USC, Art Center and UNC Chapel Hill. Miso Robotics is now taking reservations for their equity crowd-funding raise, to invest in the future of restaurant automation go to https://invest.misorobotics.com/.

Press Contact
Diane Zuniga
909-510-0433
[email protected]

Ole Miss Among Many to Implement PopID’s “Return to Learn” Platform  

 

 

PASADENA, CA, August 26 – As college, university, and K-12 school administrators grapple with how best to enhance the safety of their communities for a possible return to the classroom and athletic field, a growing number have embraced a new automated temperature screening technology as one important measure to help them do so.

 

The University of Mississippi (Ole Miss) is among many academic institutions across the nation that are implementing PopID’s “Return to Learn” platform, which utilizes PopEntry+ for automated temperature testing, a health screening questionnaire, and on-campus certification.

 

Keith Carter, Athletic Director, University of Mississippi, had this to say: “Like other college athletic programs around the country, Ole Miss puts the health and safety of its student-athletes and staff above all else. We are pleased to add PopID’s technology to the steps we are taking to ensure their safety on and off the field.”

 

Once students, faculty, administrators, and athletic staff scan their faces into the system via a website, they need only stand before the fixed device to be recognized and have their temperatures taken instantly, hands-free, with or without masks. If they are shown not to have a fever, they will receive a text message confirming their daily health status, thus allowing entry to other campus buildings. PopID is offering academic institutions a significant discount for its “Return to Learn” platform versus the commercial sector.

 

Dozens of large and small academic institutions are installing PopEntry+, including: University of Antelope Valley (CA), Bismarck State College (ND), Lane College (TN), Lock Haven University (PA), Metropolitan Community College Kansas City (all schools) (MO), and University of Redlands (CA).

 

“As a college professor, I am extremely satisfied with the progress made by our university’s leadership,” observed Bill Southworth, University of Redlands. “Return to Learn complements the many measures we are implementing to provide the safest possible environment for students and faculty returning to campus.”

 

In addition to temperature screenings, PopEntry offers college communities enhanced security using advanced facial recognition technology. When affixed to the entryway of a dormitory, for example, the hands-free device can unlock the door when the student is recognized. It is easily adaptable to a variety of on-campus locations, e.g., library turnstiles, dining halls, auditoriums, and stadiums, and is expandable to include pay-by-face transactions on and around campus using PopID’s PopPay function.

 

Video showing PopEntry+ on a college campus:

 

https://youtu.be/pD-7MEydT2o

 

About PopID

PopID, a Cali Group company, offers businesses a secure platform that gives workers and consumers the option of authenticating their identity using advanced facial recognition. The company’s PopEntry device adds temperature screening to help ensure their safety and wellness. The company’s PopPay opt-in digital wallet allows customers to pay with their faces as a hands-free alternative to cash, credit cards or Apple Pay. After registering for the service once, people can choose to use PopID for various purposes, including logging into loyalty accounts, receiving personalized food ordering recommendations, processing payments, and entering facilities. Learn more about PopID‘s vision at: https://www.popid.com.