Whataburger to extend PopID’s biometric payments solution with payments processing powered by J.P. Morgan Payments
New York, August 6, 2024 – J.P. Morgan Payments today announced an expanded relationship with PopID to deploy in-store biometric payments to pilot merchants across the United States.
The pay-by-face biometric payment solution allows shoppers to complete transactions more seamlessly, removing the need for customers to pull out their phones or credit cards. Biometric loyalty program check-in and payment provides a swift ordering and checkout experience for merchants and customers alike. PopID research has shown the platform decreases ordering and check out times by up to 90 seconds per transaction and can increase ticket size by 4 percent.
“This is a giant step forward in helping our clients reimagine the entire retail experience for their customers and bringing best-in-class biometrics payments solutions to the market,” said Jean-Marc Thienpont, Managing Director, Omnichannel & Biometric Solutions at J.P. Morgan Payments. “We offer something that is hard to match – the stability, scale and trust of a world-class bank combined with the technology and agility of a fintech.”
Clients will also benefit from the expanded collaboration between J.P. Morgan Payments and PopID. Whataburger, which already accepts biometric payments through PopID’s solution, plans to extend biometric payments with payments processing powered by J.P. Morgan Payments.
“We are excited to continue to embrace biometric payments to help us revolutionize the way our customers purchase their favorite food reliably and securely,” said Jerry Phillips, VP of Technology, Whataburger. “At Whataburger, we believe in innovation, and this marks a significant step forward in enhancing our overall dining experience. This new offering allows us to provide a faster, safer and seamless checkout process for our valued guests, backed by the stability of an established financial institution.”
Whataburger has already seen a positive impact with faster checkout times and increased loyalty engagement at the counter and on self-ordering kiosks. After registering for biometric loyalty and payment in the Whataburger mobile app, guests no longer need to pull out their mobile phones and scan the QR code to check into the loyalty program or further authenticate payment, which is done through a biometric scan.
How it works:
The J.P. Morgan Payments biometric checkout solution is powered by PopID, which uses enhanced facial identification technology to create a secure, reliable and convenient method for customer identification and payment authentication. During enrollment, the customer takes a photo of their face that is converted into a template, encrypted and securely stored in the PopID cloud. When a purchase is initiated, the template of the transaction is matched against the template stored in the cloud and informs the result of the match to the merchant. As a merchant-agnostic solution, customers can utilize their facial biometrics at any participating pilot merchant once they enroll. The solution is consent-driven and customers can opt-in and out of the program at any time at their discretion.
“We are thrilled to continue working with J.P. Morgan Payments to deliver enhanced biometric check in and payment solutions to merchants,” said John Miller, CEO at PopID. “We’ve seen a remarkable increase in speed and a rise in customer loyalty when biometric technology is available. Allowing people the freedom to authenticate loyalty and pay how they want, while leveling up security, is critical to today’s consumer.”
South Florida Motorsports (SFM), the organizers of the FORMULA 1 CRYPTO.COM MIAMI GRAND PRIX, was the first client to use J.P. Morgan Payments’ biometric payments solution, which debuted in retail stores at the Miami International Autodrome during the 2024 race May 3-5, 2024. Previously, FORMULA 1 CRYPTO.COM MIAMI GRAND PRIX completed a successful biometric payments proof of concept in 2023, with 100 percent of the transactions authenticated and processed successfully in under a second.
Offering end-to-end payment processing and comprehensive security and fraud protection from one of the world’s most trusted banks, J.P. Morgan Payments provides fintech with foundation to help organizations grow, diversify and thrive.
J.P. Morgan Payments combines treasury services, trade & working capital, card and merchant services capabilities to help clients pay customers or employees, in different currencies, around the world. It processes nearly $10 trillion payments daily, operating in over 160 countries and over 120 currencies, and is #1 in USD payments volume. In 2023, J.P. Morgan Payments reported $18.3 billion in revenue across the firm, up from approximately $14 billion in 2022, representing a 31 percent increase, excluding the impact of equity investments.
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $34.0 trillion of assets under custody and $665.9 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.
About PopID
PopID, a majority owned subsidiary of Cali Group, aims to be the universal gateway for verifying an individual’s identity based on face for applications such as loyalty and payment. Through PopID’s merchant solutions, consumers can use biometric checkout at more than 380 locations of quick serve restaurants and retailers across the United States. To view locations where its solutions are used, click here.
About Whataburger
Whataburger serves up Goodness 24/7. Our original recipes are made to order, just like you like it, and we pride ourselves on extraordinary hospitality and meaningful connections in our communities. That’s what’s led fans to Whataburger since Harmon Dobson served our first customer in 1950. Headquartered in San Antonio, we’ve stayed close to our roots while building sales of more than $3 billion annually across our 16-state footprint and over 1,000 restaurants. Even with our exceptional menu, we know that people make the difference at Whataburger. That’s why we’re among QSR Magazine’s Best Brands to Work For in 2023 and consistently win culture excellence awards, including Top Workplaces 2023. Want to become part of our orange spirit? Apply to become a Family Member (what we call our employees) at whataburger.com/careers. Just hungry for a great meal? Download our app on ios or android to order ahead. Shop Whataburger branded merchandise and selected sauces including our famous Fancy and Spicy Ketchup at WhataStore.com and find Whataburger original-recipe products in grocery stores. See our press kit for a list of locations, fun facts, milestones and other company information.
Media Contacts
J.P. Morgan Payments
Nadine Youssef, [email protected]
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Adopting PopID’s industry-leading biometric check-in and checkout system allows for a faster, easier, and more personalized customer experience.
INDIANAPOLIS, INDIANA, AND PASADENA, CALIFORNIA, USA, April 15, 2024 /EINPresswire.com/ — PopID and Steak n Shake announced today that all Steak n Shake locations in the United States now accept PopID Check In (to review favorite orders and loyalty points) and PopPay for checkout. With more than 300 locations, Steak n Shake is the first national restaurant brand in the United States to adopt biometric check-in and checkout nationwide. PopID’s biometric check-in feature makes kiosk ordering faster, easier, and more personalized.
The implementation of PopID in every Steak n Shake location was accomplished rapidly and at low cost through a partnership between PopID and ACRELEC, a leading supplier of kiosk-ordering hardware and drive-through products. Cameras were shipped to every restaurant for attachment to the existing ACRELEC kiosks. “As explained in our recent publication, ACRELEC believes that our integrated biometric solution provides various benefits to restaurant operators related to throughput, ticket size, and loyalty engagement,” says Bruno Lo-Re, President of ACRELEC America.
“We are thrilled about our partnership with PopID and to be on the edge of biometric technology for the benefit of our customers. Our guests now have the option to use biometrics for a faster and more seamless experience,” says Sardar Biglari, Chairman of Biglari Holdings, the parent company of Steak n Shake.
Now that biometrics are enabled for all ordering and payment inside Steak n Shake restaurants, PopID and Steak n Shake will begin implementing biometric check-in and checkout at the restaurant’s drive-through units. “Similar to the kiosks, biometric check in can increase loyalty participation and revenue at the drive thru while also reducing payment processing costs,” says John Miller, CEO of PopID and Chairman of Cali Group. “Additionally, biometric payment at the order confirmation screen enables staff members to work on tasks other than taking payments by card and phone at the order pick-up window.”
About Steak n Shake
Steak n Shake, born in 1934 on Route 66, is an iconic brand famous for originating the Steakburger and serving legendary milkshakes for 90 years and counting. With over 500 locations across the globe, Steak n Shake is the recipient of numerous awards, including the Nation’s Restaurant News Golden Chain Award and Zagat’s #1 Voted Milkshake. Steak n Shake Inc. is a wholly owned subsidiary of Biglari Holdings Inc. For more information, please visit www.steaknshake.com and follow us on Instagram, Facebook, and Twitter @steaknshake.
About PopID
PopID provides a comprehensive platform for revolutionizing digital interactions and payments using consumer-initiated biometric verification. PopID’s platform gives consumers the option of identifying themselves quickly and easily – with their face or palm – for checking in, earning loyalty, ordering, and making payments – enabling more personalized, secure, and streamlined experiences. To learn more about PopID and its offerings, visit www.popid.com.
Evan Grant
PopID, Inc. [email protected]
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Toshiba’s investments in technologies like A.I., Computer Vision, and Biometrics empower retailers to think beyond limitations and create experiences beyond what they thought was possible
RESEARCH TRIANGLE PARK, N.C.– Toshiba Global Commerce Solutions, known for transforming retail operations and consumer experiences, will showcase its innovative solutions in booth (#3625) at the National Retail Federation’s (NRF) Retail’s Big Show on January 14-16, 2024, at the Javits Center in New York. As the needs of modern consumers continue to rise and the competitive landscape becomes increasingly fierce, retailers must seize the opportunity to adopt cutting-edge solutions that meet current expectations and set the stage for future growth. A new Incisiv retail study to be revealed at NRF reports that an overwhelming 97% of respondents said that innovation is a critical component of their future growth strategy, with 65% believing that retail leadership is committed to investing in innovation.
This year, the company will invite retailers to look beyond existing limitations in an immersive, real-time shopping journey, demonstrating Toshiba’s investments in orchestrating innovative modular technologies. The Frictionless Experience in the booth will show how connected technologies like A.I., computer vision, biometric solutions, and more can work seamlessly to solve today’s retail challenges of operational efficiency and shopper experience. The immersive experience emphasizes the importance of empowering retailers to drive their journey and thrive in an era where adaptability is synonymous with survival.
“At Toshiba Global Commerce Solutions, we are passionate about retail, and our investments lead to a future where retailers are empowered to address critical industry challenges like labor shortages, loss prevention, and inventory management while enhancing consumer experiences,” said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. “Our key bets are on A.I., computer vision, and other cutting-edge technologies driving digital transformation to enable retailers to hear, see, and sense the needs of their business and the shopper for brilliant commerce outcomes that enrich experiences inside and outside the store for retailers across the globe.”
The modular ELERA® Commerce Platform is the backbone of the immersive experience in this year’s booth and gives retailers complete control over how they transform their business. Retailers need agile solutions to strategically adopt innovative technologies that align with their business goals and consumer preferences. ELERA® software as a service (SaaS) makes solutions more affordable and innovation more accessible to retailers of all segments and sizes.
“The future is frictionless, and our immersive experience showcases the possibilities of these new technologies that are modular, composable and connected, and now accessible to retailers,” said Fredrik Carlegren, VP and Head of Marketing and Communication at Toshiba Global Commerce Solutions. “We leverage A.I.-driven insights to better serve our retail customers’ priorities and accelerate the future of retail.”
Toshiba is a global leader in retail technology thanks to its ecosystem of dynamic capabilities fueled by a broad portfolio of end-to-end solutions that are unmatched in the industry. Many of the ELERA® solutions at NRF incorporate technology from Toshiba’s ecosystem of innovation partners to provide niche solutions that best serve the unique demands across retail segments. As part of the new ELERA® Security Suite, ELERA® Loss Prevention incorporates Qualcomm® System-on-Chip (SoC) technology that empowers retailers to minimize shrink while providing consumers with enhanced checkout experiences and reduced friction. ELERA® Security Suite also includes ELERA® Produce Recognition, featuring advanced computer vision integrated with Intel technology to increase scanning accuracy at self-checkout and reduce the need to enter codes for a faster and friendlier consumer experience. As interest in non-traditional payments grows, Toshiba’s Vision Kiosk accepts biometric loyalty and payments, powered by PopID.
As part of its commitment to the industry, Toshiba Global Commerce Solutions is also sponsoring and hosting a range of additional activities throughout the show:
NRF Foundation Student Program, Technology Track (Friday, January 12, 2024 | 1:00 p.m. – 4:00 p.m.) The NRF Foundation Student Program draws 1,000 students and 100 educators from 120+ colleges and universities to educate, inspire, and motivate students to pursue careers in the industry.
RetailROI SuperSaturday Event (Saturday, January 13, 2024 | 8:00 a.m. – 2:00 p.m.) RetailROI SuperSaturday features retail’s most prominent thinkers for revealing discussions on retail security and how C-level executives can foster innovative environments. Proceeds generated benefit the Retail Orphan Initiative.
Incisiv Speakeasy (Saturday, January 13, 2024 | 6 p.m. start) Toshiba is sponsoring an exclusive panel and dinner for retailers featuring new research jointly conducted by Incisiv and Toshiba. Attendees will receive an in-depth look at consumer data and insights driving innovative technology and retail solutions in the future. Register here.
Rock & Roll Underground (Monday, January 15, 2024 | Time 8:30 p.m., music starts at 9 p.m.) Toshiba is a major sponsor for the annual Incisiv Rock & Roll Underground, which brings together musicians from companies across retail for a night of live music and fun. Retailers register here.
About Toshiba Global Commerce Solutions:
Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers’ ever-changing needs. Visit commerce.toshiba.com and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more.
Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.
Contacts
Toshiba Global Commerce Solutions
Elizabeth Romero
Director, Corporate Communications [email protected]
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Automation at CaliExpress by Flippy™ Enables Premium Wagyu Blend Burgers For the Masses at Traditional Burger Price Points
Pasadena, CA – Cali Group, a holding company using technology to transform the restaurant and retail industries, Miso Robotics, creator of Flippy (the world’s first AI-powered robotic fry station), and PopID, a technology company simplifying ordering and payments using biometrics, announced today that they are soon opening CaliExpress by Flippy™, the world’s first fully autonomous restaurant. Utilizing the most advanced systems in food technology, both grill and fry stations are fully automated, powered by proprietary leading-edge artificial intelligence and robotics. Guests will watch their food being cooked robotically after checking in with their PopID accounts on self-ordering kiosks to get personalized order recommendations and make easy and fast payments. The new CaliExpress by Flippy restaurant is located in a prime retail location in Pasadena, California on the northwest corner of Green Street and Madison Avenue at 561 E. Green St.
Transforming Food Quality for Consumers, and Transforming the Workplace For Restaurant Employees
For customers, these various technologies will enable CaliExpress by Flippy to deliver freshly made burgers based on a wagyu blend at price points competitive with other premium burgers using standard meat. Uniquely, the grill robot grinds the high quality beef in real-time after the order is placed, resulting in a burger patty that melts in the mouth. Flippy, the famous robotic fry station, will serve up crispy, hot fries made from top grade potatoes that are always cooked to exact times. The menu is very simple, comprising burgers, cheeseburgers, and french fries.
For employees working at CaliExpress by Flippy, these technologies will create a safer, easier, and friendlier kitchen. At the fry station, Flippy represents revolutionary breakthroughs in safety as slippage and burns can be nearly eliminated, as well as in waste reduction in both food and oil. The CaliExpress by Flippy kitchen can be run by a much smaller crew, in a less stressful environment, than competing restaurants — while also providing above average wages.
“To our knowledge, this is the world’s first operating restaurant where both ordering and every single cooking process are fully automated,” said John Miller, CEO of PopID and board member of Miso Robotics. “The marriage of these various technologies to create the most autonomous restaurant in the world is the culmination of years of research, development, and investment in a family of revolutionary companies.”
The CaliExpress by Flippy location will also be a pseudo-museum experience presented by Miso Robotics. Including dancing robot arms from retired Flippy units, experimental 3D-printed artifacts from past development, photographic displays, and much more, the space is designed to serve noteworthy food, plus inspire the next generation of kitchen AI and automation entrepreneurs. Local schools and educational groups are encouraged to reach out for tours.
“AI-powered, robotic order-taking and cooking enables the major chains that feed America to substantially improve quality, consistency and speed,” said Rich Hull, CEO of Miso Robotics. “Miso is proud to partner with Cali Group and PopID to make CaliExpress by Flippy a reality. Flippy has been an incredible success story and now everyone in Southern California can come take a look — and a taste — for themselves.”
CaliExpress by Flippy will open in December 2023 by reservation only with a grand opening to follow. Go to MisoRobotics.com/CaliExpress to book a reservation, sign-up for special offers, and tour information.
About Cali Group
Cali Group is a holding company that invests in restaurants and companies developing technologies for the restaurant and retail industries.
About Miso Robotics
Miso Robotics is revolutionizing commercial foodservice through intelligent automation solutions that solve the largest challenges in back-of-house kitchen operations. Making an immediate financial impact on a restaurant’s bottom line, Miso’s AI-driven platform incorporates robotics, machine learning, computer vision and data analytics to power and develop its breakthrough products, including Flippy, the world’s first fully autonomous robot for the fry station. With proprietary industry knowledge, data, and learnings accrued through brand partnerships over its first seven years, Miso’s products are constantly evolving to drive consistency, increase productivity, reduce costs, and improve the overall dining experience.
About PopID
PopID provides a comprehensive platform for revolutionizing digital interactions and payments using consumer-initiated biometric verification. PopID’s platform gives consumers the option of identifying themselves quickly and easily – with their face or palm – for checking in, earning loyalty, ordering, and making payments – enabling more personalized, secure, and streamlined experiences. To learn more about PopID and its offerings, visit www.popid.com.
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In a first for biometric payments in the UAE, Network International, the leading enabler of dig-ital commerce in the Middle East and Africa region, and Carrefour, owned and operated by Majid Al Futtaim in the UAE, announced today that they have implemented the Face Pay face verification platform for payments from consumer authentication service provider PopID.
Customers to Carrefour stores in Deira and Amsaf are now able to purchase food, daily essen-tials, and more using Face Pay. Consumers can enroll for the service through the Carrefour mo-bile app or website, and then purchase products at Carrefour by smiling at a payment terminal instead of pulling out a phone or card. This solution is based on proprietary facial recognition technology developed by PopID, and provisioned through Network International’s acceptance network for mass adoption across the UAE.
“Carrefour is a leader in introducing new technologies that enhance the customer experience, whilst finding solutions that can eliminate friction,” said Bernardo Perloiro, Chief Operating Of-ficer – GCC at Majid Futtaim Retail. “Face verification will make it easier and more convenient for our customers to check out efficiently – without having to reach for their wallets. This safe, seamless payment method only takes a few seconds, and we are excited to be one of the first re-tailers to be rolling this out across the UAE in partnership with PopID and Network Internation-al.”
“We are thrilled to continue driving the evolution of biometric payments with the UAE’s first-of-its-kind face verification platform. Face Pay aims to make checkouts quick, convenient and seam-less for a superior customer experience, and secure businesses from potential fraud with robust security protocols,” said Andrew Key, Group Managing Director – Acquiring at Network Inter-national. “Network International is proud to be the first acquirer to launch Face Pay-enabled bi-ometric payments acceptance in the country. With a strong track record of leading payments in-novation in the region, we aim to continue investing in strategic partnerships that further the po-tential of payments across the UAE.”
“In America and Japan, we have demonstrated that allowing consumers to link Face Pay to loyalty accounts and payment methods enhances revenue, increases speed of ordering and check out, drives loyalty engagement, and reduces fraud,” said John Miller, CEO of PopID and investment company, Cali Group. “We are excited to implement the platform with Carrefour and Network International in grocery for the first time in this region.”
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Doha, – January 22, 2023 – QNB Group, one of the largest financial institutions in the Middle East and Africa, has launched a new biometric payment acceptance solution for its merchants in Qatar.
QNB, together with its key partners, will be helping merchants with outlets in Qatar to offer customers the simplicity, convenience, and security of facial biometric payments.
This solution is based on proprietary facial verification technology developed by PopID, provisioned through QNB’s acceptance network, and supported by Visa via tokenization.
The technology enables customers to authenticate payments for goods and services through facial verification, without a physical card or mobile phone after initial enrolment. As a one-time sign-up, users will create their profile by taking a selfie of their face using their smartphone, before entering their phone number and card details. The technology then tokenizes the card number and securely links it to the facial biometric template. It only takes a minute or two to set this up and then only a few seconds to make the payment. The merchants will offer the in-store sign-up using a QR capability.
These developments highlight the driving forces behind facial biometric technology and the wide range of opportunities it is opening up for the future of payment solutions and much more.
Mr. Adel Al-Malki, Senior Executive Vice President – Group Retail Banking, stated:
As the payment landscape evolves, QNB is always at the forefront of this evolution, and constantly willing to be an early adopter of innovative technologies that drive frictionless and enhanced payment experience – putting our customers and merchants experience at the centre of everything we do. Being the ‘first in Qatar’ in another innovation that augments the already rich range of payment options that includes functionality such as contactless payments, QNB “MyPOS” (Tap on Phone payment acceptance) and Samsung/Google/Apple pay, to mention a few.
“In America and Japan, we have demonstrated that allowing consumers to link PopPay to loyalty accounts and payment methods substantially increases speed of ordering and check out, drives loyalty engagement, and reduces fraud,” said John Miller, CEO of PopID and its parent company, Cali Group. “We are excited to work with Visa and QNB to bring this loyalty and payment platform to businesses and consumers in Qatar.”
About QNB
QNB Group, currently ranked as the most valuable bank brand in the Middle East and Africa. Through its subsidiaries and associate companies, the Group extends to more than 30 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is 27,000 operating through 1000 locations, with an ATM network of more than 4,600 machines.
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com
About Visa
Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit About Visa and @VisaNews.
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PopID-XPR Partnership Powering Samsung System Displayed at Booth #3657 at NRF
NEW YORK, NEW YORK, UNITED STATES, January 15, 2023 /EINPresswire.com/ — PopID, a biometric fintech company and XPR, a global kiosk software platform, announced today a fully integrated solution on the new Samsung Kiosk Windows 10 IoT Enterprise edition using face verification to check in and check out. These products, which are also in commercial production in quick service restaurants, are on display at the NRF Show in New York at Booth #3657.
The face verification platform for ordering and payment, called PopPay, has been demonstrated to have various benefits for operators and consumers over the last few years. Specifically, the benefits of PopPay Check In for quick service restaurants are:
* Increased speed. When consumers use face verification to check in at the beginning of the ordering process, they immediately see their favorite orders and can quickly click to repeat the order instead of having to spend time recreating the entire order from scratch. The result is that the average time to order for regular customers moves from minutes to seconds.
* Increased ticket size. When consumers repeat their favorite orders, there is an opportunity to upsell them based on their ordering history. Statistically significant data shows that consumers using PopPay Check In spend about 4.5% more than consumers anonymously ordering.
* Increased loyalty engagement. Loyalty engagement on self ordering kiosks is limited by the complexity of consumers needing to open up an app on their phone and scan a QR code or type in a phone number on the kiosk in a public environment. PopPay has been shown to substantially increase loyalty enrollment and usage on self ordering kiosks in quick service restaurants.
“Consumer expectations are ever-evolving, especially in the food service industry, which is prompting quick-service restaurants to dramatically transform the way they meet these growing demands,” said Chris Mertens, Vice President of U.S. Sales, Displays, Samsung. “Delivering quality meals is no longer enough – restaurants must now entice and delight customers through seamless and secure transactions. Through our strategic partnerships with PopID and XPR, our customers can achieve this goal by embracing the new Windows kiosks that captivate consumers through every point of contact.”
The benefits of PopPay Check Out on the new Windows kiosk for quick service restaurants are:
* Decreased payment processing fees. PopPay has developed new forms of money transfer and settlement that can substantially reduce payment processing fees for operators.
* Reduced fraud. PopPay has been working with global financial institutions to demonstrate that, when a picture is used to verify a payment transaction, there is less risk of fraud.
“Samsung and XPR have delivered a high quality, low cost self ordering kiosk to the fast food market,” said John Miller, CEO of PopID and Chairman of retail tech investment company, Cali Group. “Now their customers can increase revenue, lower costs, and improve the guest experience by adding PopPay software to their hardware systems.”
“We are excited to deliver this new solution to our global customer base. Facial verification for payment and reorder from history will speed up the ordering process” said Nikhil Lagoo, Vice President Global Sales of XPR. “XPR can ‘turn on’ this enhanced functionality with a simple software update, and operators can easily leverage the benefits of personalized communications with their customers on self ordering kiosks.”
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com.
About XPR
XPR is a leading hospitality technology solution provider that offers Plug & Play, Cloud-based and AI-backed Self Ordering Solutions, including Self Ordering Kiosks, Virtual Kiosks for Contactless Ordering and Mobile Apps. XPR’s solution helps every restaurant set a new standard of guest experience while simultaneously boosting revenue. With a customer base across restaurant types, locations, and countries, XPR’s success is driven by the agility and commitment to innovate and develop customer focused solutions. Visit www.xprpos.com for more information.
About Samsung Electronics America, Inc.
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at news.samsung.com.
Evan Grant
PopID, Inc.
+1 949-478-2012 [email protected]
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PopID, a biometric fintech company, and Toshiba Global Commerce Solutions, retail’s first choice for unified commerce solutions, have announced a partnership to integrate PopPay into Toshiba’s front-end point-of-sale and self-service solutions running its ELERA Commerce Platform. PopPay enables consumers to authenticate their identity for payment and/or loyalty using artificial intelligence-based facial verification software. Toshiba will distribute the integrated solutions to the restaurant, quick service restaurant (QSR), convenience stores (C-store), grocery and other retail segments.
One of the first fully integrated solutions will feature PopPay biometric cameras incorporated with the Toshiba Pro-X Hybrid Kiosk and will be showcased at NRF 2023 in New York, on January 15-17, 2023. Customers who opt-in can scan items using the Pro-X scanner and then tender the transaction by selecting the on-screen PopPay button to have their face scanned. PopPay then authenticates loyalty and payment without requiring a card or phone.
“Whether at restaurants, convenience stores, or in other retail segments, consumer interest in non-traditional payment methods is growing exponentially across the globe with regions previously dominated by cash leapfrogging card transactions into mobile payments,” says Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. “Even in the U.S., where card payments showed strong acceptance, the adoption of non-traditional payments has seen an uptick. We know the market is ready with Gen Z and Millennials trending in this direction.”
Younger consumers have learned from prior generations that revolving credit debt is risky therefore driving them to pay via debit, electronic funds transfer, or Automated Clearing House (ACH) because there are no interest fees. MX reports that reduced consumer confidence has many Gen Z respondents supporting the growing interest in mobile payments. The same report cites that most respondents (73%) have connected mobile payment apps to their financial accounts. In addition to their aversion to credit, Millennials and Gen Z also seek more convenience in their retail interactions. The Food Industry Association reports that 53% of Gen Z and 55% of millennial shoppers want greater convenience in their future grocery shopping experience.
“With nearly a quarter of America’s consumer spending running through Toshiba’s point-of-sale solutions, Toshiba is the largest retail-focused solutions company in the U.S. and globally,” said John Miller, CEO of PopID and Chairman of the investment company, Cali Group. “This partnership will enable Toshiba’s customers to use our technology to increase revenue, drive loyalty engagement, improve operations, and lower costs while enhancing the overall customer experience.”
“We are excited to partner with PopID to deliver speed, ease of use, and convenience to retailers and their shoppers,” continued Poehler. “We look forward to implementing PopPay in new industries to meet growing demand across retail segments.”
ELERA and its suite of solutions help free retailers from legacy technology constraints. With more control over store operations, retailers can enhance efficiency and productivity at scale. Integration of PopPay for automatic payments offers the retailer offers numerous benefits like faster transactions, higher throughput, reduced stress at checkout for the shopper leading to larger ticket size, increased loyalty participation driven by automation, and lower payment processing fees when integrated into point-of-sale systems, self-ordering kiosks, and drive-thru systems at QSR chains.
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com.
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
MEDIA CONTACT:
Toshiba Global Commerce Solutions
Elizabeth Romero
Director, Corporate Communications [email protected]
https://tx0cb8.a2cdn1.secureserver.net/wp-content/uploads/2018/03/Option-2-Cali-Group-Logo-300x110.png00caligrouphttps://tx0cb8.a2cdn1.secureserver.net/wp-content/uploads/2018/03/Option-2-Cali-Group-Logo-300x110.pngcaligroup2023-02-09 21:49:062023-02-09 21:49:06PopID and Toshiba Global Commerce Solutions Partner to Deliver Biometric Enabled Point-of-Sale and Self-Checkout Systems
DOHA, Qatar–(BUSINESS WIRE)–As the world awaits kick-off of the FIFA World Cup Qatar 2022™, Visa (NYSE: V), the Official Payment Technology Partner of FIFA, has readied a payments network that will enable contactless purchases throughout all official venues, including eight stadiums and the FIFA Fan Festival™. With more than one million fans expected to travel to Qatar for the tournament, Visa has installed 5,300 contactless-enabled payment terminals at official FIFA venues, making FIFA World Cup Qatar 2022™ the most payment-enabled FIFA tournament ever. Visa will also trial new payment innovations to give fans easy access to simple and secure digital ways to pay.
The FIFA World Cup™ provides a global stage for Visa to showcase and test new technologies, enhance the fan experience and leave a lasting impression on the host country. Visa will bring a number of digital payment solutions to Qatar, including several limited pilots to demonstrate how future Visa payment solutions may come to life:
Pay with Your Face: Marking the first-time it will be used for payments in Qatar, facial recognition technology is a collaboration between Qatar National Bank (QNB) and POP ID and supported by Visa via tokenization. The solution allows customers to authenticate payments using just their face, without a physical card or mobile phone after initial enrollment. It will be piloted at three Flat White Specialty Coffee branches.
Card Art Gets Animated: As consumers become more accustomed to getting things instantaneously, Visa is piloting a digital card issuance solution for limited cardholders in Doha. After simply scanning a QR code, a digital prepaid card will be instantly issued and can be added to a mobile wallet. The digital card will feature animated card art, with the official mascot La’eeb, demonstrating a future in which consumers could bring greater personalization and even digital animation to their Visa cards.
Accepting Payments Gets Simpler for SMBs: In partnership with three Qatar-based banks the Visa Tap to Phone solution is now available to merchants in Qatar who want to fast-track their ability to accept digital payments in advance of the expected tourist influx. Visa Tap to Phone makes it easier for merchants to use their Android NFC-enabled devices they already own to accept contactless payments—simply by downloading an app.
Tap to Ride Around Doha: Keeping traffic flowing smoothly during FIFA World Cup™ has been a top priority and Visa, in partnership with Qatar’s Ministry of Transport, is enabling contactless payment acceptance on taxis so fans and Qatari residents will be able pay for their trips with their Visa card or smartphone, making paying for their journeys in and around Doha faster and more convenient.
Earlier this month, Visa unveiled Visa Masters of Movement, a first-of-its-kind hybrid experience featuring an interactive pitch at the FIFA Fan Festival™ in Doha where fans will be able to create digital art inspired by their own signature movements. Eligible fans will have the option to mint this digital art into their own NFT in partnership with Crypto.com.
Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for GCC at Visa, said: “As FIFA’s long-standing partner, Visa wants to give football fans from around the world the best way to pay in Qatar, while experiencing exciting new innovations such as the fusion of art, football and technology at Visa’s Masters of Movement venue. With thousands of contactless payment terminals, FIFA World Cup Qatar 2022™ promises to be the most payment-enabled FIFA tournament ever for the more than one million fans coming to enjoy the magic of football.”
Visa has been FIFA’s Official Payment Technology Partner since 2007. As a global supporter of both men’s and women’s football, Visa aims to offer experiences that bring people closer to the action, whether they are among the one million people anticipated in Qatar or the five billion viewers expected worldwide for this year’s tournament. In addition to providing the latest in payments innovations at official FIFA venues, Visa seeks ways to further its commitment to uplift lives through the power of sport through programs such as Financial Football, a video game that combines entertainment and education in an action-packed virtual football tournament.
For more information about Visa’s activities during FIFA World Cup Qatar 2022™, please visit Visa.com.
About Visa Inc.
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.
https://tx0cb8.a2cdn1.secureserver.net/wp-content/uploads/2018/03/Option-2-Cali-Group-Logo-300x110.png00caligrouphttps://tx0cb8.a2cdn1.secureserver.net/wp-content/uploads/2018/03/Option-2-Cali-Group-Logo-300x110.pngcaligroup2023-02-09 21:47:422024-04-18 11:14:48Visa Brings Innovative Payment Experiences to FIFA World Cup Qatar 2022™
J.P. MORGAN PAYMENTS AND POPID TO EXPAND BIOMETRIC OFFERINGS
Whataburger to extend PopID’s biometric payments solution with payments processing powered by J.P. Morgan Payments
New York, August 6, 2024 – J.P. Morgan Payments today announced an expanded relationship with PopID to deploy in-store biometric payments to pilot merchants across the United States.
The pay-by-face biometric payment solution allows shoppers to complete transactions more seamlessly, removing the need for customers to pull out their phones or credit cards. Biometric loyalty program check-in and payment provides a swift ordering and checkout experience for merchants and customers alike. PopID research has shown the platform decreases ordering and check out times by up to 90 seconds per transaction and can increase ticket size by 4 percent.
“This is a giant step forward in helping our clients reimagine the entire retail experience for their customers and bringing best-in-class biometrics payments solutions to the market,” said Jean-Marc Thienpont, Managing Director, Omnichannel & Biometric Solutions at J.P. Morgan Payments. “We offer something that is hard to match – the stability, scale and trust of a world-class bank combined with the technology and agility of a fintech.”
Clients will also benefit from the expanded collaboration between J.P. Morgan Payments and PopID. Whataburger, which already accepts biometric payments through PopID’s solution, plans to extend biometric payments with payments processing powered by J.P. Morgan Payments.
“We are excited to continue to embrace biometric payments to help us revolutionize the way our customers purchase their favorite food reliably and securely,” said Jerry Phillips, VP of Technology, Whataburger. “At Whataburger, we believe in innovation, and this marks a significant step forward in enhancing our overall dining experience. This new offering allows us to provide a faster, safer and seamless checkout process for our valued guests, backed by the stability of an established financial institution.”
Whataburger has already seen a positive impact with faster checkout times and increased loyalty engagement at the counter and on self-ordering kiosks. After registering for biometric loyalty and payment in the Whataburger mobile app, guests no longer need to pull out their mobile phones and scan the QR code to check into the loyalty program or further authenticate payment, which is done through a biometric scan.
How it works:
The J.P. Morgan Payments biometric checkout solution is powered by PopID, which uses enhanced facial identification technology to create a secure, reliable and convenient method for customer identification and payment authentication. During enrollment, the customer takes a photo of their face that is converted into a template, encrypted and securely stored in the PopID cloud. When a purchase is initiated, the template of the transaction is matched against the template stored in the cloud and informs the result of the match to the merchant. As a merchant-agnostic solution, customers can utilize their facial biometrics at any participating pilot merchant once they enroll. The solution is consent-driven and customers can opt-in and out of the program at any time at their discretion.
“We are thrilled to continue working with J.P. Morgan Payments to deliver enhanced biometric check in and payment solutions to merchants,” said John Miller, CEO at PopID. “We’ve seen a remarkable increase in speed and a rise in customer loyalty when biometric technology is available. Allowing people the freedom to authenticate loyalty and pay how they want, while leveling up security, is critical to today’s consumer.”
South Florida Motorsports (SFM), the organizers of the FORMULA 1 CRYPTO.COM MIAMI GRAND PRIX, was the first client to use J.P. Morgan Payments’ biometric payments solution, which debuted in retail stores at the Miami International Autodrome during the 2024 race May 3-5, 2024. Previously, FORMULA 1 CRYPTO.COM MIAMI GRAND PRIX completed a successful biometric payments proof of concept in 2023, with 100 percent of the transactions authenticated and processed successfully in under a second.
Offering end-to-end payment processing and comprehensive security and fraud protection from one of the world’s most trusted banks, J.P. Morgan Payments provides fintech with foundation to help organizations grow, diversify and thrive.
J.P. Morgan Payments combines treasury services, trade & working capital, card and merchant services capabilities to help clients pay customers or employees, in different currencies, around the world. It processes nearly $10 trillion payments daily, operating in over 160 countries and over 120 currencies, and is #1 in USD payments volume. In 2023, J.P. Morgan Payments reported $18.3 billion in revenue across the firm, up from approximately $14 billion in 2022, representing a 31 percent increase, excluding the impact of equity investments.
About J.P. Morgan’s Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $34.0 trillion of assets under custody and $665.9 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.
About PopID
PopID, a majority owned subsidiary of Cali Group, aims to be the universal gateway for verifying an individual’s identity based on face for applications such as loyalty and payment. Through PopID’s merchant solutions, consumers can use biometric checkout at more than 380 locations of quick serve restaurants and retailers across the United States. To view locations where its solutions are used, click here.
About Whataburger
Whataburger serves up Goodness 24/7. Our original recipes are made to order, just like you like it, and we pride ourselves on extraordinary hospitality and meaningful connections in our communities. That’s what’s led fans to Whataburger since Harmon Dobson served our first customer in 1950. Headquartered in San Antonio, we’ve stayed close to our roots while building sales of more than $3 billion annually across our 16-state footprint and over 1,000 restaurants. Even with our exceptional menu, we know that people make the difference at Whataburger. That’s why we’re among QSR Magazine’s Best Brands to Work For in 2023 and consistently win culture excellence awards, including Top Workplaces 2023. Want to become part of our orange spirit? Apply to become a Family Member (what we call our employees) at whataburger.com/careers. Just hungry for a great meal? Download our app on ios or android to order ahead. Shop Whataburger branded merchandise and selected sauces including our famous Fancy and Spicy Ketchup at WhataStore.com and find Whataburger original-recipe products in grocery stores. See our press kit for a list of locations, fun facts, milestones and other company information.
Media Contacts
J.P. Morgan Payments
Nadine Youssef, [email protected]
PopID
Sean Olson, [email protected]
Whataburger
[email protected]
Steak n Shake Is the First National Restaurant Chain to Deploy Biometric Check-in and Checkout in All Stores Nationwide
Adopting PopID’s industry-leading biometric check-in and checkout system allows for a faster, easier, and more personalized customer experience.
INDIANAPOLIS, INDIANA, AND PASADENA, CALIFORNIA, USA, April 15, 2024 /EINPresswire.com/ — PopID and Steak n Shake announced today that all Steak n Shake locations in the United States now accept PopID Check In (to review favorite orders and loyalty points) and PopPay for checkout. With more than 300 locations, Steak n Shake is the first national restaurant brand in the United States to adopt biometric check-in and checkout nationwide. PopID’s biometric check-in feature makes kiosk ordering faster, easier, and more personalized.
The implementation of PopID in every Steak n Shake location was accomplished rapidly and at low cost through a partnership between PopID and ACRELEC, a leading supplier of kiosk-ordering hardware and drive-through products. Cameras were shipped to every restaurant for attachment to the existing ACRELEC kiosks. “As explained in our recent publication, ACRELEC believes that our integrated biometric solution provides various benefits to restaurant operators related to throughput, ticket size, and loyalty engagement,” says Bruno Lo-Re, President of ACRELEC America.
“We are thrilled about our partnership with PopID and to be on the edge of biometric technology for the benefit of our customers. Our guests now have the option to use biometrics for a faster and more seamless experience,” says Sardar Biglari, Chairman of Biglari Holdings, the parent company of Steak n Shake.
Now that biometrics are enabled for all ordering and payment inside Steak n Shake restaurants, PopID and Steak n Shake will begin implementing biometric check-in and checkout at the restaurant’s drive-through units. “Similar to the kiosks, biometric check in can increase loyalty participation and revenue at the drive thru while also reducing payment processing costs,” says John Miller, CEO of PopID and Chairman of Cali Group. “Additionally, biometric payment at the order confirmation screen enables staff members to work on tasks other than taking payments by card and phone at the order pick-up window.”
About Steak n Shake
Steak n Shake, born in 1934 on Route 66, is an iconic brand famous for originating the Steakburger and serving legendary milkshakes for 90 years and counting. With over 500 locations across the globe, Steak n Shake is the recipient of numerous awards, including the Nation’s Restaurant News Golden Chain Award and Zagat’s #1 Voted Milkshake. Steak n Shake Inc. is a wholly owned subsidiary of Biglari Holdings Inc. For more information, please visit www.steaknshake.com and follow us on Instagram, Facebook, and Twitter @steaknshake.
About PopID
PopID provides a comprehensive platform for revolutionizing digital interactions and payments using consumer-initiated biometric verification. PopID’s platform gives consumers the option of identifying themselves quickly and easily – with their face or palm – for checking in, earning loyalty, ordering, and making payments – enabling more personalized, secure, and streamlined experiences. To learn more about PopID and its offerings, visit www.popid.com.
Evan Grant
PopID, Inc.
[email protected]
NRF 2024: Toshiba Global Commerce Solutions Invites Guests to Transcend Ordinary Retail Experiences with an Immersion into the Latest Innovations
Toshiba’s investments in technologies like A.I., Computer Vision, and Biometrics empower retailers to think beyond limitations and create experiences beyond what they thought was possible
RESEARCH TRIANGLE PARK, N.C.– Toshiba Global Commerce Solutions, known for transforming retail operations and consumer experiences, will showcase its innovative solutions in booth (#3625) at the National Retail Federation’s (NRF) Retail’s Big Show on January 14-16, 2024, at the Javits Center in New York. As the needs of modern consumers continue to rise and the competitive landscape becomes increasingly fierce, retailers must seize the opportunity to adopt cutting-edge solutions that meet current expectations and set the stage for future growth. A new Incisiv retail study to be revealed at NRF reports that an overwhelming 97% of respondents said that innovation is a critical component of their future growth strategy, with 65% believing that retail leadership is committed to investing in innovation.
This year, the company will invite retailers to look beyond existing limitations in an immersive, real-time shopping journey, demonstrating Toshiba’s investments in orchestrating innovative modular technologies. The Frictionless Experience in the booth will show how connected technologies like A.I., computer vision, biometric solutions, and more can work seamlessly to solve today’s retail challenges of operational efficiency and shopper experience. The immersive experience emphasizes the importance of empowering retailers to drive their journey and thrive in an era where adaptability is synonymous with survival.
“At Toshiba Global Commerce Solutions, we are passionate about retail, and our investments lead to a future where retailers are empowered to address critical industry challenges like labor shortages, loss prevention, and inventory management while enhancing consumer experiences,” said Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. “Our key bets are on A.I., computer vision, and other cutting-edge technologies driving digital transformation to enable retailers to hear, see, and sense the needs of their business and the shopper for brilliant commerce outcomes that enrich experiences inside and outside the store for retailers across the globe.”
The modular ELERA® Commerce Platform is the backbone of the immersive experience in this year’s booth and gives retailers complete control over how they transform their business. Retailers need agile solutions to strategically adopt innovative technologies that align with their business goals and consumer preferences. ELERA® software as a service (SaaS) makes solutions more affordable and innovation more accessible to retailers of all segments and sizes.
“The future is frictionless, and our immersive experience showcases the possibilities of these new technologies that are modular, composable and connected, and now accessible to retailers,” said Fredrik Carlegren, VP and Head of Marketing and Communication at Toshiba Global Commerce Solutions. “We leverage A.I.-driven insights to better serve our retail customers’ priorities and accelerate the future of retail.”
Toshiba is a global leader in retail technology thanks to its ecosystem of dynamic capabilities fueled by a broad portfolio of end-to-end solutions that are unmatched in the industry. Many of the ELERA® solutions at NRF incorporate technology from Toshiba’s ecosystem of innovation partners to provide niche solutions that best serve the unique demands across retail segments. As part of the new ELERA® Security Suite, ELERA® Loss Prevention incorporates Qualcomm® System-on-Chip (SoC) technology that empowers retailers to minimize shrink while providing consumers with enhanced checkout experiences and reduced friction. ELERA® Security Suite also includes ELERA® Produce Recognition, featuring advanced computer vision integrated with Intel technology to increase scanning accuracy at self-checkout and reduce the need to enter codes for a faster and friendlier consumer experience. As interest in non-traditional payments grows, Toshiba’s Vision Kiosk accepts biometric loyalty and payments, powered by PopID.
As part of its commitment to the industry, Toshiba Global Commerce Solutions is also sponsoring and hosting a range of additional activities throughout the show:
NRF Foundation Student Program, Technology Track (Friday, January 12, 2024 | 1:00 p.m. – 4:00 p.m.) The NRF Foundation Student Program draws 1,000 students and 100 educators from 120+ colleges and universities to educate, inspire, and motivate students to pursue careers in the industry.
RetailROI SuperSaturday Event (Saturday, January 13, 2024 | 8:00 a.m. – 2:00 p.m.) RetailROI SuperSaturday features retail’s most prominent thinkers for revealing discussions on retail security and how C-level executives can foster innovative environments. Proceeds generated benefit the Retail Orphan Initiative.
Incisiv Speakeasy (Saturday, January 13, 2024 | 6 p.m. start) Toshiba is sponsoring an exclusive panel and dinner for retailers featuring new research jointly conducted by Incisiv and Toshiba. Attendees will receive an in-depth look at consumer data and insights driving innovative technology and retail solutions in the future. Register here.
Rock & Roll Underground (Monday, January 15, 2024 | Time 8:30 p.m., music starts at 9 p.m.) Toshiba is a major sponsor for the annual Incisiv Rock & Roll Underground, which brings together musicians from companies across retail for a night of live music and fun. Retailers register here.
About Toshiba Global Commerce Solutions:
Toshiba Global Commerce Solutions empowers retail to thrive and prosper through a dynamic ecosystem of smarter, more agile solutions and services that enable retailers to resiliently evolve with generations of consumers and adapt to market conditions. Supported by a global organization of devoted employees and partners, retailers gain more visibility and control over operations while enjoying the flexibility to build, scale, and transform retail experiences that anticipate and fulfill consumers’ ever-changing needs. Visit commerce.toshiba.com and engage with us on X, formerly known as Twitter, Facebook, LinkedIn, Instagram, and YouTube, to learn more.
Toshiba Global Commerce Solutions is a wholly owned subsidiary of Toshiba Tec Corporation, which is traded on the Tokyo Stock Exchange.
Contacts
Toshiba Global Commerce Solutions
Elizabeth Romero
Director, Corporate Communications
[email protected]
World’s First Fully Autonomous, AI-Powered Restaurant Opening in Southern California
Automation at CaliExpress by Flippy™ Enables Premium Wagyu Blend Burgers For the Masses at Traditional Burger Price Points
Pasadena, CA – Cali Group, a holding company using technology to transform the restaurant and retail industries, Miso Robotics, creator of Flippy (the world’s first AI-powered robotic fry station), and PopID, a technology company simplifying ordering and payments using biometrics, announced today that they are soon opening CaliExpress by Flippy™, the world’s first fully autonomous restaurant. Utilizing the most advanced systems in food technology, both grill and fry stations are fully automated, powered by proprietary leading-edge artificial intelligence and robotics. Guests will watch their food being cooked robotically after checking in with their PopID accounts on self-ordering kiosks to get personalized order recommendations and make easy and fast payments. The new CaliExpress by Flippy restaurant is located in a prime retail location in Pasadena, California on the northwest corner of Green Street and Madison Avenue at 561 E. Green St.
Transforming Food Quality for Consumers, and Transforming the Workplace For Restaurant Employees
For customers, these various technologies will enable CaliExpress by Flippy to deliver freshly made burgers based on a wagyu blend at price points competitive with other premium burgers using standard meat. Uniquely, the grill robot grinds the high quality beef in real-time after the order is placed, resulting in a burger patty that melts in the mouth. Flippy, the famous robotic fry station, will serve up crispy, hot fries made from top grade potatoes that are always cooked to exact times. The menu is very simple, comprising burgers, cheeseburgers, and french fries.
For employees working at CaliExpress by Flippy, these technologies will create a safer, easier, and friendlier kitchen. At the fry station, Flippy represents revolutionary breakthroughs in safety as slippage and burns can be nearly eliminated, as well as in waste reduction in both food and oil. The CaliExpress by Flippy kitchen can be run by a much smaller crew, in a less stressful environment, than competing restaurants — while also providing above average wages.
“To our knowledge, this is the world’s first operating restaurant where both ordering and every single cooking process are fully automated,” said John Miller, CEO of PopID and board member of Miso Robotics. “The marriage of these various technologies to create the most autonomous restaurant in the world is the culmination of years of research, development, and investment in a family of revolutionary companies.”
The CaliExpress by Flippy location will also be a pseudo-museum experience presented by Miso Robotics. Including dancing robot arms from retired Flippy units, experimental 3D-printed artifacts from past development, photographic displays, and much more, the space is designed to serve noteworthy food, plus inspire the next generation of kitchen AI and automation entrepreneurs. Local schools and educational groups are encouraged to reach out for tours.
“AI-powered, robotic order-taking and cooking enables the major chains that feed America to substantially improve quality, consistency and speed,” said Rich Hull, CEO of Miso Robotics. “Miso is proud to partner with Cali Group and PopID to make CaliExpress by Flippy a reality. Flippy has been an incredible success story and now everyone in Southern California can come take a look — and a taste — for themselves.”
CaliExpress by Flippy will open in December 2023 by reservation only with a grand opening to follow. Go to MisoRobotics.com/CaliExpress to book a reservation, sign-up for special offers, and tour information.
About Cali Group
Cali Group is a holding company that invests in restaurants and companies developing technologies for the restaurant and retail industries.
About Miso Robotics
Miso Robotics is revolutionizing commercial foodservice through intelligent automation solutions that solve the largest challenges in back-of-house kitchen operations. Making an immediate financial impact on a restaurant’s bottom line, Miso’s AI-driven platform incorporates robotics, machine learning, computer vision and data analytics to power and develop its breakthrough products, including Flippy, the world’s first fully autonomous robot for the fry station. With proprietary industry knowledge, data, and learnings accrued through brand partnerships over its first seven years, Miso’s products are constantly evolving to drive consistency, increase productivity, reduce costs, and improve the overall dining experience.
About PopID
PopID provides a comprehensive platform for revolutionizing digital interactions and payments using consumer-initiated biometric verification. PopID’s platform gives consumers the option of identifying themselves quickly and easily – with their face or palm – for checking in, earning loyalty, ordering, and making payments – enabling more personalized, secure, and streamlined experiences. To learn more about PopID and its offerings, visit www.popid.com.
Miso Robotics Announces Ecolab Partnership and Investment
Network International and Carrefour implement PopID’s face verification platform, a first for biometric payments in the UAE
In a first for biometric payments in the UAE, Network International, the leading enabler of dig-ital commerce in the Middle East and Africa region, and Carrefour, owned and operated by Majid Al Futtaim in the UAE, announced today that they have implemented the Face Pay face verification platform for payments from consumer authentication service provider PopID.
Customers to Carrefour stores in Deira and Amsaf are now able to purchase food, daily essen-tials, and more using Face Pay. Consumers can enroll for the service through the Carrefour mo-bile app or website, and then purchase products at Carrefour by smiling at a payment terminal instead of pulling out a phone or card. This solution is based on proprietary facial recognition technology developed by PopID, and provisioned through Network International’s acceptance network for mass adoption across the UAE.
“Carrefour is a leader in introducing new technologies that enhance the customer experience, whilst finding solutions that can eliminate friction,” said Bernardo Perloiro, Chief Operating Of-ficer – GCC at Majid Futtaim Retail. “Face verification will make it easier and more convenient for our customers to check out efficiently – without having to reach for their wallets. This safe, seamless payment method only takes a few seconds, and we are excited to be one of the first re-tailers to be rolling this out across the UAE in partnership with PopID and Network Internation-al.”
“We are thrilled to continue driving the evolution of biometric payments with the UAE’s first-of-its-kind face verification platform. Face Pay aims to make checkouts quick, convenient and seam-less for a superior customer experience, and secure businesses from potential fraud with robust security protocols,” said Andrew Key, Group Managing Director – Acquiring at Network Inter-national. “Network International is proud to be the first acquirer to launch Face Pay-enabled bi-ometric payments acceptance in the country. With a strong track record of leading payments in-novation in the region, we aim to continue investing in strategic partnerships that further the po-tential of payments across the UAE.”
“In America and Japan, we have demonstrated that allowing consumers to link Face Pay to loyalty accounts and payment methods enhances revenue, increases speed of ordering and check out, drives loyalty engagement, and reduces fraud,” said John Miller, CEO of PopID and investment company, Cali Group. “We are excited to implement the platform with Carrefour and Network International in grocery for the first time in this region.”
QNB is first in Qatar to launch Facial Payments Solution
Doha, – January 22, 2023 – QNB Group, one of the largest financial institutions in the Middle East and Africa, has launched a new biometric payment acceptance solution for its merchants in Qatar.
QNB, together with its key partners, will be helping merchants with outlets in Qatar to offer customers the simplicity, convenience, and security of facial biometric payments.
This solution is based on proprietary facial verification technology developed by PopID, provisioned through QNB’s acceptance network, and supported by Visa via tokenization.
The technology enables customers to authenticate payments for goods and services through facial verification, without a physical card or mobile phone after initial enrolment. As a one-time sign-up, users will create their profile by taking a selfie of their face using their smartphone, before entering their phone number and card details. The technology then tokenizes the card number and securely links it to the facial biometric template. It only takes a minute or two to set this up and then only a few seconds to make the payment. The merchants will offer the in-store sign-up using a QR capability.
These developments highlight the driving forces behind facial biometric technology and the wide range of opportunities it is opening up for the future of payment solutions and much more.
Mr. Adel Al-Malki, Senior Executive Vice President – Group Retail Banking, stated:
As the payment landscape evolves, QNB is always at the forefront of this evolution, and constantly willing to be an early adopter of innovative technologies that drive frictionless and enhanced payment experience – putting our customers and merchants experience at the centre of everything we do. Being the ‘first in Qatar’ in another innovation that augments the already rich range of payment options that includes functionality such as contactless payments, QNB “MyPOS” (Tap on Phone payment acceptance) and Samsung/Google/Apple pay, to mention a few.
“In America and Japan, we have demonstrated that allowing consumers to link PopPay to loyalty accounts and payment methods substantially increases speed of ordering and check out, drives loyalty engagement, and reduces fraud,” said John Miller, CEO of PopID and its parent company, Cali Group. “We are excited to work with Visa and QNB to bring this loyalty and payment platform to businesses and consumers in Qatar.”
About QNB
QNB Group, currently ranked as the most valuable bank brand in the Middle East and Africa. Through its subsidiaries and associate companies, the Group extends to more than 30 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is 27,000 operating through 1000 locations, with an ATM network of more than 4,600 machines.
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com
About Visa
Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce. For more information, visit About Visa and @VisaNews.
PopPay Integrated Into XPR-Samsung Self Service Kiosks For QSR Restaurants
PopID-XPR Partnership Powering Samsung System Displayed at Booth #3657 at NRF
NEW YORK, NEW YORK, UNITED STATES, January 15, 2023 /EINPresswire.com/ — PopID, a biometric fintech company and XPR, a global kiosk software platform, announced today a fully integrated solution on the new Samsung Kiosk Windows 10 IoT Enterprise edition using face verification to check in and check out. These products, which are also in commercial production in quick service restaurants, are on display at the NRF Show in New York at Booth #3657.
The face verification platform for ordering and payment, called PopPay, has been demonstrated to have various benefits for operators and consumers over the last few years. Specifically, the benefits of PopPay Check In for quick service restaurants are:
* Increased speed. When consumers use face verification to check in at the beginning of the ordering process, they immediately see their favorite orders and can quickly click to repeat the order instead of having to spend time recreating the entire order from scratch. The result is that the average time to order for regular customers moves from minutes to seconds.
* Increased ticket size. When consumers repeat their favorite orders, there is an opportunity to upsell them based on their ordering history. Statistically significant data shows that consumers using PopPay Check In spend about 4.5% more than consumers anonymously ordering.
* Increased loyalty engagement. Loyalty engagement on self ordering kiosks is limited by the complexity of consumers needing to open up an app on their phone and scan a QR code or type in a phone number on the kiosk in a public environment. PopPay has been shown to substantially increase loyalty enrollment and usage on self ordering kiosks in quick service restaurants.
“Consumer expectations are ever-evolving, especially in the food service industry, which is prompting quick-service restaurants to dramatically transform the way they meet these growing demands,” said Chris Mertens, Vice President of U.S. Sales, Displays, Samsung. “Delivering quality meals is no longer enough – restaurants must now entice and delight customers through seamless and secure transactions. Through our strategic partnerships with PopID and XPR, our customers can achieve this goal by embracing the new Windows kiosks that captivate consumers through every point of contact.”
The benefits of PopPay Check Out on the new Windows kiosk for quick service restaurants are:
* Decreased payment processing fees. PopPay has developed new forms of money transfer and settlement that can substantially reduce payment processing fees for operators.
* Reduced fraud. PopPay has been working with global financial institutions to demonstrate that, when a picture is used to verify a payment transaction, there is less risk of fraud.
“Samsung and XPR have delivered a high quality, low cost self ordering kiosk to the fast food market,” said John Miller, CEO of PopID and Chairman of retail tech investment company, Cali Group. “Now their customers can increase revenue, lower costs, and improve the guest experience by adding PopPay software to their hardware systems.”
“We are excited to deliver this new solution to our global customer base. Facial verification for payment and reorder from history will speed up the ordering process” said Nikhil Lagoo, Vice President Global Sales of XPR. “XPR can ‘turn on’ this enhanced functionality with a simple software update, and operators can easily leverage the benefits of personalized communications with their customers on self ordering kiosks.”
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com.
About XPR
XPR is a leading hospitality technology solution provider that offers Plug & Play, Cloud-based and AI-backed Self Ordering Solutions, including Self Ordering Kiosks, Virtual Kiosks for Contactless Ordering and Mobile Apps. XPR’s solution helps every restaurant set a new standard of guest experience while simultaneously boosting revenue. With a customer base across restaurant types, locations, and countries, XPR’s success is driven by the agility and commitment to innovate and develop customer focused solutions. Visit www.xprpos.com for more information.
About Samsung Electronics America, Inc.
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, memory, system LSI, foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at news.samsung.com.
Evan Grant
PopID, Inc.
+1 949-478-2012
[email protected]
PopID and Toshiba Global Commerce Solutions Partner to Deliver Biometric Enabled Point-of-Sale and Self-Checkout Systems
PopID, a biometric fintech company, and Toshiba Global Commerce Solutions, retail’s first choice for unified commerce solutions, have announced a partnership to integrate PopPay into Toshiba’s front-end point-of-sale and self-service solutions running its ELERA Commerce Platform. PopPay enables consumers to authenticate their identity for payment and/or loyalty using artificial intelligence-based facial verification software. Toshiba will distribute the integrated solutions to the restaurant, quick service restaurant (QSR), convenience stores (C-store), grocery and other retail segments.
One of the first fully integrated solutions will feature PopPay biometric cameras incorporated with the Toshiba Pro-X Hybrid Kiosk and will be showcased at NRF 2023 in New York, on January 15-17, 2023. Customers who opt-in can scan items using the Pro-X scanner and then tender the transaction by selecting the on-screen PopPay button to have their face scanned. PopPay then authenticates loyalty and payment without requiring a card or phone.
“Whether at restaurants, convenience stores, or in other retail segments, consumer interest in non-traditional payment methods is growing exponentially across the globe with regions previously dominated by cash leapfrogging card transactions into mobile payments,” says Rance Poehler, President and CEO of Toshiba Global Commerce Solutions. “Even in the U.S., where card payments showed strong acceptance, the adoption of non-traditional payments has seen an uptick. We know the market is ready with Gen Z and Millennials trending in this direction.”
Younger consumers have learned from prior generations that revolving credit debt is risky therefore driving them to pay via debit, electronic funds transfer, or Automated Clearing House (ACH) because there are no interest fees. MX reports that reduced consumer confidence has many Gen Z respondents supporting the growing interest in mobile payments. The same report cites that most respondents (73%) have connected mobile payment apps to their financial accounts. In addition to their aversion to credit, Millennials and Gen Z also seek more convenience in their retail interactions. The Food Industry Association reports that 53% of Gen Z and 55% of millennial shoppers want greater convenience in their future grocery shopping experience.
“With nearly a quarter of America’s consumer spending running through Toshiba’s point-of-sale solutions, Toshiba is the largest retail-focused solutions company in the U.S. and globally,” said John Miller, CEO of PopID and Chairman of the investment company, Cali Group. “This partnership will enable Toshiba’s customers to use our technology to increase revenue, drive loyalty engagement, improve operations, and lower costs while enhancing the overall customer experience.”
“We are excited to partner with PopID to deliver speed, ease of use, and convenience to retailers and their shoppers,” continued Poehler. “We look forward to implementing PopPay in new industries to meet growing demand across retail segments.”
ELERA and its suite of solutions help free retailers from legacy technology constraints. With more control over store operations, retailers can enhance efficiency and productivity at scale. Integration of PopPay for automatic payments offers the retailer offers numerous benefits like faster transactions, higher throughput, reduced stress at checkout for the shopper leading to larger ticket size, increased loyalty participation driven by automation, and lower payment processing fees when integrated into point-of-sale systems, self-ordering kiosks, and drive-thru systems at QSR chains.
About PopID
PopID provides a comprehensive platform, PopPay, for revolutionizing digital interactions and payments using facial verification. PopPay gives consumers the option of identifying themselves in the most natural way possible – with their face – for ordering and payment – enabling more personalized, secure, and streamlined experiences. To learn more about PopPay, visit www.popid.com.
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for unified commerce solutions. Together with a global team of dedicated business partners, we advance the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook, Instagram and YouTube.
MEDIA CONTACT:
Toshiba Global Commerce Solutions
Elizabeth Romero
Director, Corporate Communications
[email protected]
Visa Brings Innovative Payment Experiences to FIFA World Cup Qatar 2022™
DOHA, Qatar–(BUSINESS WIRE)–As the world awaits kick-off of the FIFA World Cup Qatar 2022™, Visa (NYSE: V), the Official Payment Technology Partner of FIFA, has readied a payments network that will enable contactless purchases throughout all official venues, including eight stadiums and the FIFA Fan Festival™. With more than one million fans expected to travel to Qatar for the tournament, Visa has installed 5,300 contactless-enabled payment terminals at official FIFA venues, making FIFA World Cup Qatar 2022™ the most payment-enabled FIFA tournament ever. Visa will also trial new payment innovations to give fans easy access to simple and secure digital ways to pay.
The FIFA World Cup™ provides a global stage for Visa to showcase and test new technologies, enhance the fan experience and leave a lasting impression on the host country. Visa will bring a number of digital payment solutions to Qatar, including several limited pilots to demonstrate how future Visa payment solutions may come to life:
Pay with Your Face: Marking the first-time it will be used for payments in Qatar, facial recognition technology is a collaboration between Qatar National Bank (QNB) and POP ID and supported by Visa via tokenization. The solution allows customers to authenticate payments using just their face, without a physical card or mobile phone after initial enrollment. It will be piloted at three Flat White Specialty Coffee branches.
Card Art Gets Animated: As consumers become more accustomed to getting things instantaneously, Visa is piloting a digital card issuance solution for limited cardholders in Doha. After simply scanning a QR code, a digital prepaid card will be instantly issued and can be added to a mobile wallet. The digital card will feature animated card art, with the official mascot La’eeb, demonstrating a future in which consumers could bring greater personalization and even digital animation to their Visa cards.
Accepting Payments Gets Simpler for SMBs: In partnership with three Qatar-based banks the Visa Tap to Phone solution is now available to merchants in Qatar who want to fast-track their ability to accept digital payments in advance of the expected tourist influx. Visa Tap to Phone makes it easier for merchants to use their Android NFC-enabled devices they already own to accept contactless payments—simply by downloading an app.
Tap to Ride Around Doha: Keeping traffic flowing smoothly during FIFA World Cup™ has been a top priority and Visa, in partnership with Qatar’s Ministry of Transport, is enabling contactless payment acceptance on taxis so fans and Qatari residents will be able pay for their trips with their Visa card or smartphone, making paying for their journeys in and around Doha faster and more convenient.
Earlier this month, Visa unveiled Visa Masters of Movement, a first-of-its-kind hybrid experience featuring an interactive pitch at the FIFA Fan Festival™ in Doha where fans will be able to create digital art inspired by their own signature movements. Eligible fans will have the option to mint this digital art into their own NFT in partnership with Crypto.com.
Dr. Saeeda Jaffar, Senior Vice President and Group Country Manager for GCC at Visa, said: “As FIFA’s long-standing partner, Visa wants to give football fans from around the world the best way to pay in Qatar, while experiencing exciting new innovations such as the fusion of art, football and technology at Visa’s Masters of Movement venue. With thousands of contactless payment terminals, FIFA World Cup Qatar 2022™ promises to be the most payment-enabled FIFA tournament ever for the more than one million fans coming to enjoy the magic of football.”
Visa has been FIFA’s Official Payment Technology Partner since 2007. As a global supporter of both men’s and women’s football, Visa aims to offer experiences that bring people closer to the action, whether they are among the one million people anticipated in Qatar or the five billion viewers expected worldwide for this year’s tournament. In addition to providing the latest in payments innovations at official FIFA venues, Visa seeks ways to further its commitment to uplift lives through the power of sport through programs such as Financial Football, a video game that combines entertainment and education in an action-packed virtual football tournament.
For more information about Visa’s activities during FIFA World Cup Qatar 2022™, please visit Visa.com.
About Visa Inc.
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.
Contacts
Media Contacts
Kryssa Guntrum (Global)
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Anna Shulga (Central Europe, Middle East & Africa)
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